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Online Refund Policy

We hope you will love your product as much as we do, but if for any reason you need to reach out to us, all you need to do is email us and we’ll be happy to help.

You will receive a full refund if you cancel your online purchase before it has been shipped to your delivery address. When placing your order you will receive an order processing confirmation email. One your goods have been shipped, a second email will be send to you to confirm shipment and the estimated delivery date. Deliveries cancelled on or after the day of shipment will be subject to a restocking charge of $99.99. Original delivery and shipping charges are non-refundable. When purchasing a Furniture Set or Package, no refunds or reselections are allowed on the package pieces once any items included in the package are delivered.

In Store Refund Policy

You will receive a full refund if you cancel your purchase at least one (1) day prior to your scheduled delivery. Deliveries cancelled on the day of delivery will be subject to a restocking charge of $99.99. No refunds or reselections are allowed after delivery or pickup of merchandise. When purchasing a Furniture Set or Package, no refunds or reselections are allowed on the package pieces once any items included in the package are delivered.

Damage Claims

Any damage must be reported to Customer Care within one (1) day after delivery and will require clear photographs to arrange appropriate services.


Tabletop items, wall décor, accent pillows, linens, lamps, florals, and area rugs can be returned to a showroom within three (3) days. Item must be in new, unused condition in the original packaging.


Venoche grants or implies no warranties of performance on any products. All warranties provided, if any, are Manufacturing Warranties. Warranty paperwork is typically included in the packaging of the product. Many manufacturers who provide a warranty prefer to handle warranty claims directly. Some manufacturers prefer Venoche to assist in warranty service. Should assistance be necessary, please contact the Venoche Warranty Department through Customer Care. If you did not purchase the 1-Year or 3-Year In-Home Service program, Venoche will charge a fee for delivery and/or pickup charges, if incurred, while handling the manufacturer’s warranty claim. For quality control purposes and verification, we reserve the right to request photographs of the damaged item(s) prior to processing a warranty claim. Most manufacturers’ warranties include repair or replacement of defective parts.

Amazing Value Every Day

Items you love at prices that fit your budget.

Free delivery for ALL orders!

Plus, shipping & handling by recognized quality couriers.

24/7 Expert Customer Service

Our friendly team’s on hand seven days a week.

Unbeatable Selection

All things home, all in one place.

Venoche – your trusted online homeware & lifestyle concept store

Awesome Selection – More than 150 Pieces with home delivery in our online shop

Venoche is an online lifestyle concept store with a wide range of quality homeware, jewelry, furniture & decor pieces. Among the more than 150 products you will find beautiful indoor & outdoor furniture and stylish home decor in no time and you can get inspiration for your interior design. Feel at home in your home with our high-quality furniture, seasonable accent homeware and handy home accessories in your style. We have modern furniture, unbeatable prices, renowned brands, high-quality materials and exclusive new models. For your stylish home office we have height adjustable desks, standing desks, stand-up desks, adjustable computer chairs and so on.

Home Decor Sets For Every Room & Outside

From Bedroom Sets with Pillows, Teddy Bears, headboards & bedside tables to Dining Room Table Sets and furniture with strong dining tables & matching dining chairs, from Home Office Furniture Sets with corner desks & storage closets to Living Room Sets with couches, sofas & armchairs, we have the right furniture sets & pieces for you to make your home your happy place. Buy Home Accents & Decorations Online for every room or browse our collection by category to find everything you need easily. From Modern Furniture Online to Country Style Furniture pieces, you will find it here at Venoche Living.

Customer Care Available 24/7 – Buy Stylish Home Decor

At all times of the day you can always shop safely in our homeware & lifestyle shop containing stylish furniture and home decor. We don’t have closing times or Sundays and public holidays so explore our furniture whenever suits you best! You can discover the latest home design trends and furniture pieces with us 24 hours a day. So shop when it suits you. We are also tested and our products are quality certified. Our furniture and home accessories have the highest quality mark made in the The United States, the United Kingdom, Germany & Canada, which makes shopping with us extra safe. Need advice, or have questions? Our professional customer care team can tell you everything about beautiful office chairs, ergonomic desks, or electric standing desks.

Quality Homeware & Home Decor For Every Budget

At Venoche you will always find something that suits your budget. We always have a selection of furniture with seasonal discount, that will be displayed on the products. Also keep an eye out for our regular offers and sales: here you can buy quality furniture, accessories and lamps for next to nothing. This way you can design your own style to your heart’s content and enjoy your new interior to the fullest. We prove that high-quality designer furniture can be affordable. Make all your living dreams come true with Venoche Homeware.

Trusted & Safe Payment Options

Thanks to our many payment options, paying for your furniture is done in no time. Do you prefer payment by credit card, MasterCard, VISA, American Express? Choose the payment method that suits you, we guarantee that your order will be completed safely and securely

Fast Delivery with Respected Courier Services

With us we deliver all your furniture comfortably to the front door, you will receive most products within a few days to a week. You can decide for yourself where your order will be delivered: at home, at work or, for example, at the neighbors. Delivery is done by certified couriers like DHL, TNT, GLS & more who handle your good with the utmost care.


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